Pool FAQs

Structural Warranty

QIs it true that the Paradise Pool has a 50 year structural warranty?
A

Yes, every Paradise Pool is backed with an unmatched 50 year structural warranty*. This warranty is not effected by running your pool on saltwater, liquid chlorine or installing the pool semi-inground or fully inground.


Pool Cost

QDo I have to pay extra for internal bracing?
A

No, every Paradise Pool comes standard with full internal stainless steel bracing.

QIs a Paradise Pool more expensive than a traditional aboveground pool?
A

You may find that a Paradise Pool is a little more expensive than most other traditional steel/resin aboveground pools, however the Paradise Pool is also vastly different in the materials they are made from, the advantages they offer and the superior appearance they provide. Some of the reasons for the difference in costs are detailed within these FAQs.

QWhat is the price of the pool?
A

Contact us now for one of our pricing information sheets.


Pool Quality

QAre the treated logs safe for children and pets?
A

Yes, and they conform to all Australian laws and standards as required by the Australian Pesticides and Veterinary Medicines Authority (APVMA).

QDoes my Paradise Pool need extra reinforcing so swimmers can safely do tumble turns?
A

No. There is no need to pay for extra reinforcing, our pools are so strong that all swimmers can do tumble turns and kick off the walls anywhere all the way around the whole pool.

QDoes the Paradise Pool have that familiar scalloping look down the wall of the pool?
A

No, the Paradise Pool looks totally different to the traditional above ground pool (as pictured directly below) and does not have any scalloping in the walls of the pool. Our shaped pools have beautiful smooth flowing pool walls and our rectangular pools have perfect strong straight walls.

paradise pools no rust

Scalloping down the walls of a traditional aboveground pool.

paradise pools walls

The smooth flowing curved wall of the Paradise Pool - Belmont Range

paradise pools walls

The strong straight walls of the Paradise Pool – Brightwaters range

QHow does a Paradise Pool compare environmentally?
A

All timber used in the manufacture of our pools is harvested from approved sustainable Australian plantations. Life cycle analysis measures the full environmental impact of a product. The life cycle of timber compared to steel or aluminum proves that timber requires far less energy to produce. Unlike steel or aluminum, timber also captures and stores up to 15 times the amount of CO2 that it takes to produce!

QHow is this pool different from a ‘normal’ aboveground pool?
A

Our pools are completely different to the 'normal' or traditional above ground pool which is built using steel, plastic, resin and resin coated steel. The Paradise Pool uses solid structural H5 treated timber and marine grade 316 stainless steel. These materials don't just reduce the chance or rust, they quite simply CANNOT rust! Strong enough to support your decking, and durable enough to be backed with an unmatched 50 year structural warranty.

QHow strong is the pool’s PVC lining?
A

We only use heavy duty aboveground pool linings which are manufactured in Australia. We also offer the option to upgrade the lining to an inground/commercial lining.

QIs it true that a Paradise Pool will stay warmer for longer?
A

Yes, the amazing thermal qualities of our solid log pool walls and our thick polypropylene interior wall smoothing sheets, ensure that our pools will stay significantly warmer for longer and will also help to substantially increase the effects of any type of pool heating.

QIs the outside of the pool a veneer or real timber and can I paint or stain it?
A

The outside of our pool is not a veneer, or painted to look like timber, it is solid structural building logs that you can paint, colour or stain the pool’s walls to suit your surrounding environment or decor.

pool structure
QWill a Paradise Pool ever rust?
A

No, our pools cannot rust. Our pools are not made of steel or resin coated steel, do not use any folded sheet metal support channels under the pool floor, and do not need to be painted in a fish oil if being installed inground. Our pools are made of solid H5 treated building logs and Marine grade 316 stainless steel, which means that the Paradise Pool cannot rust!

paradise pools no rust

Folded steel support channels in a traditional above ground pool.

 

paradise pools no rust

H5 treated building logs.

QWon’t the logs in the ground rot?
A

No, all structural log components are H5 pressure treated for full inground use, exactly the same treatment used on all modern day telegraph poles.


Pool Options

QCan I get a deep end with my pool, and how hard is it to do?
A

The deep end option is available on all of our pools. The wall height is the same all the way around the pool and then you simply dig a bowl into the floor of the pool at one end, this is a very simple and DIY friendly way of doing a deep end. We provide you with all of the details needed to easily shape the deep end bowl and because this is not a hopper style floor, it doesn't have to be exact and is easy to achieve.

QCan I have a fully built-in step/seating area in the pool, just like an inground pool has?
A

Yes, A fully built-in step seating area is available with all of our pools. No more weighting plastic steps down with sand bags and the enevitable algae problems under them! Our steps and seating areas are fully built-in to the pool, are topped with our commercial cushioning comfort layer and then the pool lining is tailored to fit neatly over the top.

The bench seat/step available on our Belmont pool range.

 

The Brightwaters pool range is available with a one or two step entry across the corner of the pool.


Pool Delivery

QHow big is the pool package?
A

This depends on the size and shape of your pool. Due to the solid and strong materials from which the pool is made, the pool packages are quite large and heavy. Generally speaking the pools are packed into two separate packages for transport, on average the package is around 1.6m high, 1.2m wide and 2.4m long and weighs anywhere between 1,200kg and 2,200kg. The second package is much smaller, but is around 3.6m long and weighs about 10kg for the oval pools or between about 200kg to 400kg for the rectangle shaped pools. Once on site, the packaging can be undone and the pool components can be easily carried by hand onto the job if access is tight. We can help arrange delivery to all areas around Australia. 

QWhat about delivery?
AWe can arrange delivery or help to arrange delivery of your pool to any area in Australia.
QWhen should I order my pool?
A

The earlier the better!!! From customer surveys conducted we have found that many people unfortunately underestimate the amount of time it takes to organise their building approval, excavation, decking, fencing, etc. We strongly suggest you place your order in autumn or early winter to avoid the influx of orders we receive during late winter, spring and summer. The earlier you place your order, the more use you will get out of your pool this season, and the more likely you will be swimming on Christmas Day!


Pool Installation

QAre these pools available in a DIY form?
A

Yes, our DIY flat pack kits are specifically designed for installation by the average home handy-person and come with a full instruction manual with step by step colour photographs. The components of our pools are all pre-cut, pre-routed and pre-mitered so that they simply fit together on site, even all of the wall fittings are pre-fitted into the individual walls logs for you! The pool has been designed for easy installation by anyone that would be capable of building a deck or retaining wall.

QCan you help with engineering plans, site plans and council applications?
A

Yes. We provide you with the engineering plans required for the pool and specific certification when needed. We can also provide you with a sample site plan to illustrate what you need to show on your site plan, and are happy to assist with any questions relative to your application. Preparing a building application may seem a little daunting when you are not used to it but they are actually quite straight forward, and are comprised of; the engineering plan, your site plan and the application form. 

QDo I need to dig or excavate for the pool at all?
A

Just like all pools our pools need to be installed on sound ground, and they need to be 'keyed' into the ground a minimum of 200mm. This not only locks the pool into the ground but also stops any erosion of the underneath of the pool floor. You can install the pool fully inground or in any semi-inground position. The holes for the support posts on each corner and at even intervals around the pool are usually dug with a 300mm auger attachment on the machine digging the hole or levelling the ground for the pool, or you can also use a post hole digger. The support posts go down into the ground 1.2m below the pool's sole plate, or the embedment depth is reduced if you are in rock.

QDoes a Paradise Pool need to be backfilled with a sand & cement mix?
A

No. The Paradise Pool is not backfilled with a premixed 4 in 1 sand and cement mix as required by other manufacturers, our pools are backfilled with drainage aggregate. This big cost and labour saving, along with the excavation savings, makes the finished cost of the Paradise Pool comparable to that of the traditional aboveground pool.

QWhat height is the pool wall?
A

From the base of the footing plate to the top of the pool coping is 1.29m. The pool must sit on sound ground and needs to be 'keyed' into the ground 200mm. The maximum height above ground is 1m. Lifting the height of the pool is possible, however involves additional work and cost on installation.

what height is the pool wall
QWhen installing the pool inground, does the hole for a Paradise Pool need to be dug around 700mm bigger than the pool all the way around?
A

No, the hole dug for the Paradise Pool only needs to be about150mm bigger than the pool, this makes for a much faster excavation, significantly less dirt to remove and dispose of and a far less expense.


Pool Decking

QCan I attach decking around the top of the pool coping?
A

Yes, Both the Belmont and the Brightwaters pool ranges come ready for you to lay decking over the pool coping. The Paradise Pool is strong enough and is designed to support your decking around the pool, with the pool’s top coping acting as the last joist in the deck so that the decking boards are fixed directly onto the top of the pool coping. This not only saves you a lot of time and money when building your decking around the pool, but also gives your deck a beautiful low profile right over the water’s edge.

pool decking laid on pools top coping

Decking being laid directly onto the pool's top coping.

decking over waters edge

The decking is beautifuly low over the water's edge.

QCan I still have pavers around my pool, if the pool is aboveground?
A

Our Brightwaters pool allows you to lay one paver around the pool over the coping, and then you can build decking beyond the coping paver or use compressed cement sheeting to deck the area and then continue on laying your pavers or tiles around the pool. This is great for a pool on a sloping site where the pool is inground on one or more sides and then out of ground around the rest of the pool. 

QDo I have to pull up my decking or pavers around the pool to change the liner?
A

No, since 1975 Paradise Pools has used a liner receiver track system which is specifically designed to enable simple and easy removal and replacement of your pool lining without disturbing any of your pools coping, decking or paving.

QIf the pool is installed inground, can I pave around the top of the pool coping to make it look like an inground pool?
A

Our exclusive features such as our built-in step or seating area, combined with our various coping options combine to create the inground pool look you want. The Brightwaters pool (rectangle shaped pool) gives you the option of a paved top coping. Choosing this option allows you to lay pavers directly onto the top coping, over the water’s edge, providing you with the look you’ve always wanted at a fraction of the price you would expect to pay, and no-one would ever know the difference!

paving around inground pool
paving around inground pool
QIf we aren’t doing decking around the pool, is the pool still strong enough that we can sit and walk on the top coping?
A

Yes, all of our pools are designed strong enough for everyone to sit and walk all the way around the pool’s top coping.

sit on pool edge

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